Cancellation Policy
Cancellation
Cancellation by Elite Labs: There may be certain orders that Elite Labs is unable to accept and must cancel. Elite Labs reserves the right, at Elite Labs’s sole discretion, to refuse or cancel any order for any reason whatsoever. Some situations that may result in Your order being cancelled include, without limitation, non-availability of the product or quantities ordered by You, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Elite Labs’s credit and fraud avoidance department. Elite Labs may also require additional verifications or information before accepting any order. Elite Labs will contact You if all or any portion of Your order is cancelled or if additional information is required to accept Your order. If Your order is cancelled after Your credit card has been charged, the said amount will be reversed back in Your credit card account. A promo code, once used shall not be refunded in case of cancellation of order either by Customer or Elite Labs.
Cancellation by the User: In case of requests for order cancellations, Elite Labs reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Elite Labs receives a cancellation notice and the order has not been processed/ approved by Elite Labs, Elite Labs shall cancel the order and refund the entire amount to You within a reasonable period of time. Elite Labs will not be able to cancel orders that have already been processed. Elite Labs has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Elite Labs and accept Elite Labs’s decision regarding the cancellation.
Elite Labs reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by Elite Labs as per certain criteria. Any Elite Labs Reward Point or Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz: Products ordered are not for self-consumption but for commercial resale Multiple orders placed for same product at the same address Bulk quantity of the same product ordered Invalid address given in order details Any malpractice used to place the order.
Cancellation by the User: In case of requests for order cancellations, Elite Labs reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if Elite Labs receives a cancellation notice and the order has not been processed/ approved by Elite Labs, Elite Labs shall cancel the order and refund the entire amount to You within a reasonable period of time. Elite Labs will not be able to cancel orders that have already been processed. Elite Labs has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by Elite Labs and accept Elite Labs’s decision regarding the cancellation.
Elite Labs reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by Elite Labs as per certain criteria. Any Elite Labs Reward Point or Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz: Products ordered are not for self-consumption but for commercial resale Multiple orders placed for same product at the same address Bulk quantity of the same product ordered Invalid address given in order details Any malpractice used to place the order.
Failure to Sell by the Vendor
Unless due to Your negligence, in the event the Vendor fails to complete a sale of a product or a service when presented by You with a valid Voucher or otherwise, You acknowledge that the vendor will be solely liable to reimburse such amount as has already been paid by You for the purchase of such order. Further, You agree that Elite Labs will not be held liable for failure of the Vendor to make available any product or service therein.