Privacy Policy

This privacy policy has been put together to further assist consumers who are worried about how their “Personally Identifiable Information” (PII) is being used online. To fully understand how we gather, utilise, safeguard, or otherwise handle your Personally Identifiable Information in compliance with our website, please read our privacy policy carefully.

 

The personal Information that we collect from people visiting our website while enquiring or filling in the forms on our site, i.e., your name, email address, phone number or other details are used for our newsletter subscription, enquire, respond to a survey or during marketing communication, surf the website, or use certain other site features such as, to make your experience more tailored and to enable us to give the content and product options that are most personalised and appealing to you.

  • To make our website better so we can better serve you.
  • To enable us to respond to your customer service needs more effectively.
  • To send you periodic emails with information about your order or newly released products and services.
  • To approach them again after contacting us via phone, email, or live chat on our website.
To make your visit to our site as secure as possible, we regularly scan our website for security flaws and known vulnerabilities. We frequently scan and check for malware.
Only a small group of people with special access permissions to these systems and who have agreed to keep the confidentiality of information are able to access the guarded network sectors where your personal information is stored. To protect the security of your personal information, we take several precautions at each step of logging in such as at user inputs, submits, or accesses their information on our website.
We use cookies in our website (i.e.,) Only If you allow it, a website or its service provider may transfer a little file known as a cookie to your computer’s hard drive. Cookies help the website’s or service provider’s systems identify your browser and collect and remember specific information. They also assist us in better understanding your preferences based on past or present site activity, allowing us to provide you better services. In order to provide better site experiences and tools in the future, we also employ cookies to aid in the collection of aggregate data on site traffic and user activity.
We use these cookies to:
  • Gather statistics on site interactions and traffic to provide users with future tools and experiences that are better. We might also make use of reliable third-party services to monitor this data on our behalf.
  • You have the option to either turn off all cookies or have your computer alert you each time one is sent. You accomplish this by using the browser's options.
  • Some functions won't work if you disable cookies. The user experience won't be impacted, making your site more effective, but it might not work properly.
Third Party Disclosures are not supported, except when we provide users advance notice, we do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. This does not apply to our website hosting partners or other third parties who help us run our business, operate our website, or provide services to our users, if those parties agree to keep this information private. Additionally, we reserve the right to disclose information where doing so is necessary to abide by the law, uphold the rules of our site, or safeguard the rights, safety, or property of us or others.
However, visitor data that cannot be used to identify an individual may still be shared with third parties for marketing, advertising, or other purposes.
We do not specifically market to children at the age of 13 years and below.
We consent to the following to adhere to the No Spam Principle:
  • Avoid using email addresses or subjects that are incorrect or misleading.
  • In some logical way, identify the communication as an advertisement.
  • Specify the location of our company's or your site's administrative offices.
  • If a third-party email marketing provider is employed, keep an eye on it for compliance.
  • Quickly honour opt-out/unsubscribe requests.
  • Make a link to unsubscribe available at the bottom of each email for users to use.